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Delivery Information

At we offer a local delivery service for building supplies products via our fleet of wagons and a Click & Collect service for those wishing to reserve products and collect them at the branch.

Nationwide Delivery 

Frank Key offers nationwide delivery on a select range of construction materials. With a few clicks or a phone call, you can easily order tools workwear and other lightweight items. Our reliable service ensures prompt delivery by a trusted courier partner. Save time and effort by avoiding multiple store visits and heavy lifting. 

Focus on building while we bring top-quality supplies to your doorstep, no matter where you are in the country. Experience the convenience of nationwide delivery at Builder's Merchants for smoother and more efficient construction projects.

Click & Collect 

Click and collect is available from our five Builders Supplies branches of Frank Key: 

  • Bulwell 
  • Daybrook 
  • Ripley 
  • Sheffield 
  • Somercotes  

For details on how to process a C+C order please click here.

Our Vehicles 

26-ton 6 Wheel rear mounted crane Vehicle: 

10.4m long x 2.55m wide c/w Brick grab for offloading and reaching up to 8m. Capacity of 13 tons.

13.5-ton 4 Wheel rear mounted crane vehicle: 

7.3m long x 2.55m wide c/w brick grab for offloading and a reach of up to 5m. capacity of 6 tons.

16-ton 4 Wheel rear mounted crane vehicle:

6.85m long x 2.55m wide c/w rear-mounted crane for offloading and reaching up to 5m capacity of 8 tons.

26-ton Forklift mounted vehicle:

10.4m long x 2.55m wide Forklift offload c/w 4-way directional travel and reach a height up to 3.1m. capacity of 13 tons.

Deliveries (Building Supplies) 

Our standard delivery schedule is 2-3 days from the date of order. We always do our best to accommodate your delivery requests which is why we give you the option to request next-day delivery. During peak periods it is unlikely that we will be able to accommodate next-day delivery requests. However, you will be kept up to date with the progression of your order as it is picked, packed and allocated to a vehicle.

Our cut-off time for next-day delivery requests is 10 am.

We offer free local delivery on orders of £125 (ex VAT) and over to the following postcode areas: 


For orders under £125 (ex VAT), the following charges apply:

Order Value (ex VAT)Delivery Charge
Up to £19.99£50
£20 - £39.99£40
£40 - £59.99£30
£60 - £99.99£20
£100 - £124.99£15
£125 and overFree

Delivery Policy (Plant & Tool Hire) 

Our branch network operates a delivery service which is charged dependent on location. The charges will be quoted before your hire or purchase is confirmed and will be added to the contract.

Deliveries are normally made from Monday morning until Saturday at noon and we aim to deliver within a two-hour window.

Charges will be made for abortive visits.

All prices shown online are exclusive of transport charges. Priced on application.